Results tagged “memos”

Howard Schultz is probably enjoying his first relaxing day in a while today after the Starbucks shareholder's meeting yesterday. At least, he finally had a chance to explain to everyone just what the hell he was talking about with that whole memo thing. You remember the memo--we're talking about the one where he complained that Starbucks had lost its way in the name of growth and had become a cookie cutter retail chain that was squeezing the romance out of caffeinated beverages. When he was dictating that memo it must have occurred to him that he'd be standing on the stage inside McCaw Hall someday soon explaining it. Yesterday was the day.