Turns out Amazon.com's customer service department isn't staffed by computers -- just sarcasm-savvy people who use computers. Consumerist broke the story: Amazon Sends "Best Customer Service E-mail I've Ever Received". We'll summarize: One of Amazon.com's Black Friday deals was the chance to win a $1000 laptop for $299. Many people entered; most of them were unsuccessful. Some theorized that Amazon employees had snatched up all the good deals, since no one they knew had won... more ›