At about 6:50 this morning, Metro's bus tracking service crashed, which meant that MyBus and OneBusAway were not delivering fresh data. Meteorologist Cliff Mass was having none of it, and made a call: "They promised that they are going to replace the servers of the bus track information system and this problem, which inconveniences hundreds or thousands of us unnecessarily, will be taken care of during the next month or so." Metro's press release sounds appropriately chastened: "Metro is already looking to next season by pursuing additional steps that can be taken to keep riders better informed of transit disruptions. Those actions include: redesigning elements of the Metro Online website; beefing up emergency event staffing plans for the Customer Information Office; adding additional staff to track and post bus reroute and service disruptions online; and exploring the use of emerging public communication tools to help disseminate information." Ooh, exploring! That's like when you get on a bus operating on an unpublished reroute! more ›