Proof That Yahoo! Reads Their User Feedback Email

A few months ago we switched back to Rhapsody music service from Yahoo!'s whatever-the-hell-it-was.

A year earlier, we'd been bargain-shopping and Yahoo!'s $5.99/mo. price point had caught our eye. We locked in a year's subscription -- and then discovered Rhapsody's selection was superior (from tiny indie bands all the way through classical and foreign), as well as its player's features. That $9.99/mo. was worth it, after all. (We don't pay for the more expensive subscribe-your-mp3-player-too option because we have an iPod Shuffle, which Rhapsody doesn't support.)

All this is exactly what we told Yahoo! when we left. Maybe we should have sugar-coated it a bit more. Now they've announced they're closing down their music service and will be migrating all their subscribers to Rhapsody.

Current Yahoo Music Unlimited customers will be migrated to Rhapsody beginning in the middle of this year, via a "simple simple click-through process that will automatically recreate the user's library within a new Rhapsody account."

Honestly, we're feeling kind of drunk with power. Imagine if Microsoft buys Yahoo! and through a reverse customer-service osmosis Microsoft starts helping their users switch to better platforms. We'll get busy drafting that feedback email right now.